Preamble
Parc Drae is for a maximum of two guests and provides one bedroom with a double bed.
The rental agreement is exclusive to the original hirer and may not be assigned.
The property is strictly no smoking or vaping and does not accept dogs.
Fire Safety
The use of candles or similar naked flame items is strictly prohibited.
The charging of e-bike or e-scooter batteries within the bungalow is strictly prohibited.
(Such items and mobility scooter batteries may be charged using the external 13 amp socket – next to the EV charge port - and suitable extension lead so that charging can be undertaken outside or within the hirer’s vehicle.)
When charging items such as mobile phones/tablets or mobility scooter batteries this should be undertaken ensuring that the items are not placed on soft furnishings and are not left to charge whilst the hirer is absent from the property.
Deposit
A deposit of 50% is required at the time of booking.
The deposit is non-refundable in the event that, for any reason, you are unable to take up the accommodation except as indicated below under “Cancellation”.
Balance payment
The balance of the hire charge is due 6 weeks before the commencement of the holiday.
Reminders will be issued automatically by the booking system where the booking has been made by that means.
The balance payment, once made, is non-refundable except as indicated below under “Cancellation”.
Once the balance has been paid guests will be forwarded a link to the Guest Information Portal which contains substantial information resources for use before and during your stay.
Methods of payment
The deposit and balance of rental may be paid by card, cheque, or direct bank credit.
Cancellation
It is essential that should you need to cancel for any reason you let us know immediately by e-mail or telephone (confirmed in writing) that you will be unable to take up the accommodation and we will then make every effort to re-let the period but the closer to the start date that you notify us then the less likely we will be able to gain such replacement booking.
In the event that cancellation is not advised in advance of the six week balance payment deadline (and the balance has not been paid) then the balance payment will remain due (unless the period is re-let).
Refunds on cancellation
In the event that you cancel for any reason, monies paid in respect of the accommodation are non-refundable unless we are able to re-let the whole period.
If we are successful in re-letting the entire period then we will refund to you the lower of the amount that you have paid and the amount that is actually received for the period in question from re-letting (adjusted by any additional advertising, Agency or similar costs to achieve the re-let with a minimum service charge of £25).
Such refund will be made by cheque, direct bank credit (you will need to provide details) or to your card where this was the payment vehicle at the end of the period initially booked.
Travel/Holiday Insurance
You are strongly recommended to take out appropriate insurance cover.
General
The property sleeps a maximum of two people in a double bed.
Bedding, towels, heating and electricity are included in the price.
At the end of the holiday the property should, please, be left in a clean and tidy condition, but we do not expect you to undertake a detailed clean - you are, after all, on holiday.
Any minor breakages/damages should be reported so that we can ensure that subsequent guests are not affected.
Only in the event of substantial damage would we seek to obtain redress from the hirer where that damage appears to be due to negligence or carelessness.
Parc Drae is available from 4 p. m. on the day of arrival and you are asked to depart by 9.30 a.m. on the day of departure.
Electric Vehicle charging
There is a Type 2 7Kw socket (untethered) located immediately in front of the allocated parking space.
Use of the socket to charge your car is complimentary for bookings made prior to 31 December 2023 but you will need to coordinate with the owner who may need to charge their own car.
You will normally be asked to use reserved charging to take advantage of off-peak rates.
You will need to bring your own charging cable(s).
Vehicle Charging by any means other than the 7Kw socket is not permitted.
Your personal information (Data)
The personal information you provide (including but not limited to name, address, phone number & email address) will be held by me for the purpose of administering your booking.
I may also use the information for the purposes of contacting you regarding the possibility of future holidays in Parc Drae.
Your information will not be shared with any outside party unless required by law.
The full Privacy & Cookie policies may be viewed at https://www.cornwallallyear.co.uk/contact.html
Internet access
The free Wi-Fi is provided on the understanding that there may be periods where the service is unavailable due to line or equipment problems and that the proprietor cannot be held responsible for any interruptions. The hirer is responsible for content downloaded and the proprietor reserves the right to implement content filtering.
Communications
Communication between the guest and ourselves will normally be by electronic means (email).
Availability of property
The proprietor will do their utmost to ensure that the property is available for your use on the commencement date.
In the unlikely event that the property becomes uninhabitable for any reason such as, but not limited to, fire, vandalism, external impact, etc., then the proprietor’s liability is limited to refunding the entire hire charge for the period booked. Should this unfortunate situation arise, you will be advised as soon as the proprietor becomes aware of such issue.
Owners’ right of entry
Normally the owners will not enter the property whilst you are staying but there may be times when this is unavoidable such as escorting meter readers who call without appointment, replacing equipment that has become defective, or if we notice a window to be insecure or hear that the shower room fan has been left running.
Updated 16 August 2023.
